Did you just get the SnapShot Photo Scanner 1, And you did not get the software to be able to use the the Kodak Snapshot Photo Scanner 1. Well I have the CD that has works with the equipment. The sofware is hard to find. the CD has the following: Kodak SnapShot Photo Scanner 1 Installer. TWAIN-compliant Software PictureWorks Photoenhanser special fun Edition software STORM EASYPHOTO Software metatools KAI'S POWER GOO Software Tutorial and online help Payment: I take Paypal, Western Union, U.S.P.S. money order, NO CHECKS The cost of sending the CD is thru U.S.P.S. 3 day priority mail is $3.85 on top of the $9.95 for the cd = $13.80 Total cost. This ad has had 251,285 displays and 7,624 readers